12 nummers van "Customer Inter@ction Solutions"
Customer Inter@ction Solutions is the original and most authoritative source on inbound, outbound and customer service management. Each issue presents comprehensive information to help build profits for every type of business, including:
- Proven marketing strategies: Database marketing/list selection and effective techniques for business-to-business and business-to-consumer.
- Cost-effective technology: ACDs, predictive dialers, computer telephony integration (CTI), contact management software and more.
- Powerful sales techniques: Unique approaches for telemarketing pros.
- Money-saving ideas: Outsourcing to telemarketing service agencies.
- Hiring smarter: Selecting, motivating and compensating the right people.
- The Annual Buyer's Guide: Definitive listings of over 1,200 industry suppliers.